©2018 by Wheelie Amped

Contact: sales@wheelieamped.com.au

0400 030784

Canberra ACT Australia

Warranty

PURCHASING THE SUR RON ENTITLES THE CUSTOMER TO A PRODUCT WARRANTY, WHICH COVERS:

A TWELVE (12) MONTH  REPLACEMENT WARRANTY FOR MAJOR SUR RON COMPONENTS WHICH INCLUDE MOTOR, CONTROLLER,  BATTERY AND FRAME IF THE PRODUCT IS USED CORRECTLY.

A SIX (6) MONTH WARRANTY ON THE SUSPENSION AND MINOR COMPONENTS. 

  1. IN THE EVENT OF A WARRANTY CLAIM, WHEELIE AMPED WILL PAY FOR ASSOCIATED TRANSPORTATION COSTS. IF, UPON ASSESSMENT, THE SUR RON IS FOUND TO HAVE NO MANUFACTURER’S FAULTS, THE CUSTOMER IS RESPONSIBLE FOR THE COSTS OF TRANSPORTATION AND WILL REIMBURSE WHEELIE AMPED FOR THE TRANSPORTATION COSTS IT HAS ALREADY INCURRED RELATING TO THE WARRANTY CLAIM. 

  2. THE WARRANTY WILL BE VOIDED BY DAMAGE OR MISUSE OF THE PRODUCT IF THE CUSTOMER DOES NOT USE THE PRODUCT IN ACCORDANCE WITH THE USER MANUAL.

  3. PROOF OF PURCHASE IS REQUIRED TO BE ELIGIBLE FOR THE WARRANTY.

  4. THE WARRANTY WILL BE VOIDED IF ANY OF THE SUR RON PARTS (INCLUDING, BUT NOT LIMITED TO, THE MOTOR, BATTERY OR CONTROL SYSTEM) ARE TAMPERED WITH WITHOUT CONSULTING WHEELIE AMPED

  5. IF A CUSTOMER RECEIVES CONSULTATION BUT TAMPERS WITH THE SUR RON IN SUCH A WAY THAT IS CONSISTENT WITH THE ADVICE RECEIVED, THE WARRANTY WILL BE VOIDED.

  6. THE WARRANTY IS ONLY VALID FOR GENUINE PARTS OFFERED BY WHEELIE AMPED. IF THE CUSTOMER REPLACES ANY PART ON THE SUR RON WITH A PART NOT PRODUCED BY WHEELIE AMPED, THE WARRANTY WILL BE VOIDED.

  7. TYRE, TUBE, BRAKE PADS & CHAIN ARE NOT COVERED BY OUR WARRANTY.

  8. THE WARRANTY WILL NOT COVER ANY LOSS OR DAMAGE CAUSED BY NEGLIGENCE OF THE CUSTOMER OR OTHER USER OF THE SUR RON.